Terms Version v1
Guild Payments Terms & Fee Disclosure
Guild Payments is an optional add-on that lets your association accept payments — such as membership dues and event registration fees — directly into your own Stripe account. Activating Guild Payments does not change how your association is billed for its own Guild subscription; that remains entirely separate.
Your Stripe account
Onboarding creates a dedicated Stripe account for your association, with its own independent Stripe Dashboard login. Your association is responsible for the information it provides to Stripe during onboarding and for complying with Stripe's own terms of service.
Application fee
Guild charges an application fee on payments processed through Guild Payments. The default rate is 0.75%of each payment. Guild may establish a different rate for your association, which will be disclosed before activation. This fee is separate from Stripe's own processing fees.
For example, using Stripe's standard U.S. domestic online-card rate of 2.90% + $0.30, a 0.75% Guild application fee results in a combined cost of approximately 3.65% + $0.30 per transaction. Actual costs may vary based on Stripe pricing, payment method, card type, and other applicable fees.
Refunds
When your association issues a refund through Guild Payments, the payer receives the full amount your association authorizes for that refund. Stripe's processing fees and Guild's own application fee charged on the original transaction are not refunded to your association as part of that refund, except where applicable law requires otherwise. These fees are earned on the original transaction and are not returned simply because your association later refunds the payer.
Processing, disputes, and losses
Stripe manages processing fees, disputes, chargebacks, and related payment obligations according to your connected-account relationship with Stripe and Stripe's applicable terms. Guild is not a party to that relationship beyond facilitating the connection.
Changes to these terms
Guild may publish a new version of these terms from time to time. A future version may require your association to re-accept before continuing to use Guild Payments; not every revision will require this. Activating (or continuing to use) Guild Payments after a change that doesn't require re-acceptance constitutes acceptance of that change.
This page is being finalized and will receive legal review before broad availability. Questions about these terms can be sent to support@guildcollective.io.